

Zebra OneCare Essential with Comprehensive coverage, 5 years (Z1AE-ZQ6X-5C0) is Zebra’s own support and repair plan for ZQ600 series mobile printers such as the ZQ610 and ZQ620 Healthcare models. Comprehensive coverage includes normal wear and tear and accidental damage, with depot repair and live technical support from the manufacturer. The plan must be purchased within 30 days of buying the printer.
Key features
- 5-year Zebra OneCare Essential contract
- Comprehensive coverage: normal wear and tear and accidental damage
- Depot repair with a 3 business-day turnaround from receipt at the Zebra repair centre (transit time excluded)
- Live-agent technical support during local business hours (Mon–Fri), software updates and standard return shipping
- Must be purchased within 30 days of the printer purchase; replaces the standard 1-year warranty
Compatibility
- Zebra ZQ610 Plus Healthcare
- Zebra ZQ620 Healthcare
- Zebra ZQ620 Plus Healthcare
Technical specifications
| Part number | Z1AE-ZQ6X-5C0 |
|---|---|
| Type | Service contract – Zebra OneCare Essential |
| Service type | OneCare Essential, Comprehensive coverage |
| Duration | 5 years |
| Repair turnaround | 3 business days from depot receipt |
| Purchase window | Within 30 days of device purchase |
| Compatible with | Zebra ZQ600 series (ZQ610 / ZQ620, incl. Healthcare) |
| Brand | Zebra (original) |
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